/prioritization-frameworks

---
name: prioritization-frameworks
description: "Reference guide to 9 prioritization frameworks with formulas, when-to-use guidance, and templates — RICE, ICE, Kano, MoSCoW, Opportunity Score, and more. Use when selecting a prioritization method, comparing frameworks like RICE vs ICE, or learning how different prioritization approaches work."
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## Prioritization Frameworks Reference

A reference guide to help you select and apply the right prioritization framework for your context.

### Core Principle

Never allow customers to design solutions. Prioritize **problems (opportunities)**, not features.

### Opportunity Score (Dan Olsen, *The Lean Product Playbook*)

The recommended framework for prioritizing customer problems.

Survey customers on **Importance** and **Satisfaction** for each need (normalize to 0–1 scale).

Three related formulas:
- **Current value** = Importance × Satisfaction
- **Opportunity Score** = Importance × (1 − Satisfaction)
- **Customer value created** = Importance × (S2 − S1), where S1 = satisfaction before, S2 = satisfaction after

High Importance + low Satisfaction = highest Opportunity Score = best opportunities. Plot on an Importance vs Satisfaction chart — upper-left quadrant is the sweet spot. Prioritizes customer problems, not solutions.

### ICE Framework

Useful for prioritizing initiatives and ideas. Considers not only value but also risk and economic factors.